State Farm® Insurance Agent Theresa Thom
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Marlena
April 10, 2025
5
out of
5
rating by Melissa Marlena
"Very welcoming environment! Everyone was super nice and helpful."
We responded:
"Thank you so much for this review, Melissa! We appreciate the kind words and how thoughtful you are! It was pleasure meeting you! "
Sam Real
April 1, 2025
5
out of
5
rating by Sam Real
"Excellent and prompt customer service support from agent Rogelio Vazquez"
We responded:
"Thank you so much for this five star review! Rogelio provides excellent service and we sure are lucky to have him on our State Farm team! "
Jorge Contreras
March 11, 2025
5
out of
5
rating by Jorge Contreras
"Gracias. Rogelio, siempre atento y servicial!!"
We responded:
"Gracias Jorge por tus amables palabras sobre Rogelio! Me emociona saber que tan util es al ayudarte, Es un miembro valuable de nuestro equipo y me da gusto que el ha hecho de tu experiencia una grande! Gracias por confiarnos con tus necesidades de seguro."
Steve Mahoney
February 20, 2025
5
out of
5
rating by Steve Mahoney
"I’m very happy to recommend Theresa and her team to anyone considering insurance of any type. They are very helpful on any issue and don’t wait for you to initiate a call on how they can save you money and provide value. I’m very happy with their proactive approach to client service and making sure that you are 100 percent satisfied 👍"
We responded:
"Thank you so much for the great review of my office Steve! We love being of service to you with your insurance needs and I am happy we were able to find ways to save you money. Thank you for your business and for being the best part of our State Farm family!!"
Jackie Hubler
February 12, 2025
5
out of
5
rating by Jackie Hubler
"Theresa & her team have been a pleasure to work with! They’re professional, responsive and very helpful in explaining & answering my many questions!"
We responded:
"Thank you so much for your kind words! I am thrilled to hear that Jimmy and I were able to answer your insurance questions! It's wonderful to know that Jimmy's expertise made the insurance process easier for you. We truly appreciate your review and look forward to assisting you with your insurance needs in the future. Welcome to our State Farm family!"
Ken Compton
February 12, 2025
5
out of
5
rating by Ken Compton
"I rarely write Google reviews, but after my recent experience with Jimmy @ Theresa Thom - State Farm, I felt compelled to share. I worked with Jimmy to transfer all of my insurance policies to State Farm, and the experience was outstanding from start to finish. With my hectic travel schedule, coordinating meetings is always a challenge, but Jimmy made it easy. He was always available, day or night, and met with me at times that fit my schedule, even after hours. He thoroughly reviewed all my policies and provided different options and recommendations, explaining the pros and cons of each in detail. What truly stood out was the level of care and commitment Jimmy provided. After my wife spent months dealing with countless representatives from our previous insurance company, it was refreshing to have an agent who genuinely listened and treated us as more than just another account. This all started from something small that had become frustrating, and I’m so glad we made the switch. I highly recommend Jimmy and Theresa Thom - State Farm to anyone looking for a dedicated, trustworthy agent. I know I’ll be recommending them to everyone I know!"
We responded:
"Hi Ken! Thank you so much for taking the time to provide my agency and especially Jimmy with a 5-Star review. I definitely have a good one in Jimmy! He has great customer service skills and the knowledge to help people protect their income and assets. He is a true asset to my team! Thank you for the recommendation - we would love to help anyone in your network!! If Jimmy hasn't already told you about our referral program, make sure to ask him about it ;) Thank you for being the best part of our State Farm family!!"
Zac Pepin
February 10, 2025
5
out of
5
rating by Zac Pepin
"Theresa has been a pleasure to work with and very kind and helpful to finalize all of our coverage. Would highly recommend and use her and her team for any of your coverage needs! Thank you so much!"
We responded:
"Thank you so much for taking the time to leave my office such a wonderful review Zac! I truly appreciate your recommendation and am grateful for your trust in our services! I love having you and Cait in our State Farm family!! If there is anything else we can assist you with, please don't hesitate to reach out. We are here to help!"
Cyndi M
December 26, 2024
5
out of
5
rating by Cyndi M
"I can’t say enough good things about Rogelio! He helped me so many times with any issue I had! He is very knowledgeable, professional, and kind Thank you for being so wonderful and there when I need you!!"
We responded:
"Thank you Cyndi for leaving this glowing review, especially of Rogelio! He takes pride in providing excellent service and he has a heart of gold. I am very fortunate to have him on my team!!"
Leslie Hu
December 10, 2024
5
out of
5
rating by Leslie Hu
"I just wanna say I wholeheartedly believe that Rogelio deserves to be recognized for his outstanding work — a promotion or raise would be well-deserved! There was a really stressful situation where a check for my homeowner’s insurance wasn’t being processed right, and I ended up getting billed twice the amount. It was such a headache, but Rogelio stayed on top of everything, kept me updated, and made sure the whole issue got sorted out. What I appreciate most about Rogelio is how patient and understanding he is. He never made me feel like I was just another customer. He actually cared about helping me and went the extra mile to make sure everything was resolved. You don’t find that kind of service everywhere. He’s responsible, kind, humble, and genuinely cares about his customers and good at his job. If you’re looking for an agent who’s going to have your back, he’s the one you want!"
We responded:
"Hi Leslie! Thank you so much for taking the time to provide my agency and especially Rogelio with a 5-Star review. I definitely have a good one in Rogelio. He genuinely cares and has the knowledge to help people protect their income and assets. He is a true asset to my team! Thanks for trusting us with your insurance and for being a part of our State Farm family!"
Kolton Reese
November 28, 2024
5
out of
5
rating by Kolton Reese
"Outstanding Customer Service."
We responded:
"Thank you Kolton! Happy to hear you have had outstanding service from my team - Looking forward to continuing to provide you with outstanding service!"
dana gorman
November 23, 2024
5
out of
5
rating by dana gorman
"Jimmy Nott was very helpful and was able to give me the information I was seeking."
We responded:
"Thank you for taking the time to provide a review of my Insurance Agency and specifically about our experience with Jimmy! He does a great job helping our customers and I am very lucky to have him on my team :) -Theresa"
Austin Prebelich
November 22, 2024
5
out of
5
rating by Austin Prebelich
"I have started to shop around for new insurance. I have spoken with Jimmy multiple times to see if he can get me the best price/policy. Once my policy expires, we plan to make a move! Definitely reach out to Jimmy! He has your back!"
We responded:
"Thank you for taking the time to leave Jimmy a review Austin! We look forward to welcoming you to our State Farm family at your next auto insurance renewal! 😃"
Hellfrain
November 22, 2024
5
out of
5
rating by Hellfrain
"Hi everyone. I highly recommend this State Farm branch, last time Rogelio was who attend my call and as alway, customer service is excellent . Rogelio and this branch always gave me the best options. I really appreciate the prompt response on all my concerns. Don't hesitate and call them."
We responded:
"Thank you, Efrain, for taking the time to provide such positive feedback on Rogelio — I'm so fortunate that he is on my team. He truly cares about helping customers protect their assets and income with the coverage you need and he makes it easy. Thank you again for taking the time to write such a glowing review!"
John McKeown
November 22, 2024
5
out of
5
rating by John McKeown
"Jimmy was very insightful and helped me save money on multiple policies. Strongly recommend!"
We responded:
"Happy to hear Jimmy was able to save you money on your insurance policies John! Thank you for taking the time to leave him a review!"
Brandon Maxson
November 21, 2024
5
out of
5
rating by Brandon Maxson
"Super easy process, thanks to Jimmy Nott! Great rates with excellent customer service! I couldn’t recommend this place more!"
We responded:
"Thank you so much for your kind words, especially about Jimmy! I’m happy we were able to provide you a great rate and on your insurance. We take pride in offering our customers the best service at the best price! "
tyler ziem
November 21, 2024
5
out of
5
rating by tyler ziem
"Jimmy has been great to work with!"
We responded:
"Thank you for taking the time to leave my office a review! I’m happy you enjoyed working with Jimmy - He’s a rock star! 🌟 "
M Sk
November 21, 2024
5
out of
5
rating by M Sk
"Jimmy is my guy"
We responded:
"Thank you for the review! Jimmy is a great guy - We are so happy to have him on our team!"
Lexi Yenglin
November 21, 2024
5
out of
5
rating by Lexi Yenglin
"I got the honor to work with Jimmy nott. He was so great and attentive. I highly recommend!!"
We responded:
"Love to hear this Lexi!! Jimmy takes pride in being helpful and I’m glad you had a great experience working with him!"
Heather Yenglin
November 21, 2024
5
out of
5
rating by Heather Yenglin
"Jimmy made me feel comfortable and answered all my questions! Excellent service, helpful and friendly."
We responded:
"Thank you for the awesome review! Jimmy is a gem and I am so grateful to have him on my team 💪🏽"
Candice Adams
November 20, 2024
5
out of
5
rating by Candice Adams
"I had the pleasure of working with Jimmy Nott as our agent to add another vehicle to our policy. He was quick and diligent in finding every option available to us to meet our needs. He often provided new alternatives before we even had a chance to ask questions! We previously spoke to other agents who provided nothing close to what Jimmy was able to do. This was one of the best and most painless experiences I've had so far."
We responded:
"I love to hear this Candice! Thank you for taking the time to leave a glowing review for Jimmy! He definitely goes above and beyond to provide the best service to our customers with their insurance needs! -Theresa"
Kyle Jackson
November 15, 2024
5
out of
5
rating by Kyle Jackson
"Great customer service, very clear and very helpful. Jimmy makes everything super easy to understand!"
We responded:
"Thank you so much Kyle for your kind words! We are thrilled to hear that Jimmy provided you with exceptional service. It means a lot to us knowing you had such a positive experience. We are here for you anytime and thank you for trusting us with your insurance needs!"
Emily Vihonsky
November 15, 2024
5
out of
5
rating by Emily Vihonsky
"James was very helpful!"
We responded:
"Thank you for the review, Emily. We appreciate the positive comments, especially about Jimmy! "
Alex Alessi
November 14, 2024
5
out of
5
rating by Alex Alessi
"James was extremely helpful and insightful. Made the process very easy, would recommend"
We responded:
"Thank you for taking the time to leave a 5 star review Alex!"
Matt Valentino
November 14, 2024
5
out of
5
rating by Matt Valentino
"Jimmy helped me a significant amount when I contacted State Farm! He’s very friendly and knowledgeable regarding all that your business has to offer!"
We responded:
"Thank you for taking the time to leave a 5 star review Matt!"
MillerTime 11
November 13, 2024
5
out of
5
rating by MillerTime 11
"Jimmy Nott was great to work with helped me out a lot! Very patient and knowledgeable about the process."
We responded:
"Thank you for the great review! Jimmy's personality is very kind and patient and I am grateful to have him on my team!"